1. Final Sale Items

• All items sold are considered final sale. We do not accept returns or offer refunds, so please choose carefully.

2. Detailed Descriptions

• We provide thorough descriptions, including measurements, condition, and photos, to ensure you know what to expect. Please review these carefully before purchasing.

3. Quality Assurance

• We carefully inspect all vintage items for quality and authenticity before listing them. Due to a lot of the items being vintage, some flaws or signs wear and tear may be present. If you have any questions about an item, feel free to reach out before making a purchase.

4. Damage During Shipping

• If an item arrives damaged, please contact us within 5 days of delivery with photos of the damage. We will assess the situation and may offer a store credit or exchange at our discretion.

5. Exchanges

• We do not offer exchanges, but if you receive a damaged item, we will work with you to find a resolution.

6. Customer Support

• We are here to help! If you have any concerns or questions about your order, please contact us at hello@thesecondday.com.au. We aim to respond within 24 hours.